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' Terminator - MGM issues official response
' Below is the full text of MGM's official response to the current problems being reported with its Terminator and Silence of the Lambs special editions. It doesn't answer the question of why the problem should only, as it claims, be restricted to a limited batch of the discs, or how, if it's an isolated occurrence, it should happen across two different titles. But at least they're offering to replace defective discs. We'll bring the number of the phone line they're setting up as soon as we get it.
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' The MGM Response
' "It has come to our attention that a small number of consumers are having playback problems with some copies of the Terminator and Silence of the Lambs Special Edition DVDs.
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' Our investigations have concluded that any playback problems on these titles may be due to an incompatibility between certain ink combinations used on the disc labels and storage conditions during the production process. These conditions may have effected a limited batch of discs at time of release and these conditions have not since been replicated.
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' We do not believe this is a case of "DVD Rot" as this is associated with discs where the reflective layer has deteriorated rendering the disc unplayable. No products returned to MGM show any deterioration of the reflective layer.
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' What is of primary concern is customer satisfaction and as such would ask any consumer suffering these playback problems for either Terminator or Silence of The Lambs Special Editions to call a free phone line, where they will be advised as to how to receive a replacement copy at no cost.
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' This free phone line is currently being set up and we will advise you of the number in the very near future."
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Не только пираты лажают (+) -- FOXTREE -- 04.07.02@10:49 (Чит.: 170)